Frequently Asked Questions

The Governor's Office is open to the public:

• Monday-Friday: 8:00am - 4:00pm
• Weekends and Public Holidays: Closed

Some services may have different hours. Our 24/7 hotline (1800-MADANG) handles emergencies after hours.

To verify government programs:

1. Check the official Madang Provincial Government website
2. Call our verification hotline at 1800-MADANG
3. Visit any district office for confirmation
4. Look for official government logos and documentation

Never provide personal information or payments to unverified sources. Report suspicious programs to our fraud hotline.

Governor Parlwa's office offers several assistance programs:

• Education: School fee assistance, scholarships
• Medical: Emergency medical support
• Disability: Equipment and care support
• Business: Small business grants
• Community: Village project funding
• Emergency: Disaster relief

Visit our Assistance Programs page for details.

Processing times vary by program:

Incomplete applications may take longer. You can check status online or by phone.

Yes, but with these conditions:

• You may apply for multiple programs if you meet each program's eligibility criteria
• Some programs have restrictions on combining benefits
• You must submit separate applications for each program
• Priority is given to applicants not receiving other assistance

Our staff can advise on program combinations during application.

Madang Province provides:

• Registration: Help with business licenses and permits
• Financing: Small business grants and loan facilitation
• Training: Entrepreneur workshops and skill development
• Market Access: Trade fairs and buyer connections
• Tax Incentives: For qualifying businesses

Visit our Business Support page for details.

To qualify for SME grants:

1. Be a Madang resident with a registered business
2. Business must operate for at least 6 months
3. Annual revenue under PGK 500,000
4. Complete entrepreneurship training
5. Submit a viable business plan
6. Not have received another grant in the past 2 years

Special consideration for women, youth, and rural businesses.

We offer:

• School Fee Assistance: For primary to tertiary students
• Governor's Scholarship: Merit-based for top students
• Vocational Training: Free technical skills programs
• School Supplies: For disadvantaged students
• Infrastructure Grants: For school improvements

Applications open annually in January. Check our Education Page for deadlines.

Scholarships are awarded based on:

• Academic Performance: Minimum GPA of 3.5
• Financial Need: Household income verification
• Community Service: Demonstrated involvement
• Interview: For final candidates
• Field of Study: Priority to STEM and vocational fields

Special quotas for rural students and disadvantaged groups.

Health support includes:

• Emergency Medical Funds: For life-threatening conditions
• Rural Health Outreach: Mobile clinics to remote areas
• Maternal Health: Prenatal and delivery support
• Chronic Disease: Subsidies for ongoing treatment
• Medical Equipment: For disabilities

Apply at any district health center or the Governor's Office.

Mobile clinic access:

1. Check the schedule for your area
2. No appointment needed - first come, first served
3. Bring any existing medical records
4. For emergencies, call ahead to 1800-MADANG

Clinics provide basic care, immunizations, and referrals to hospitals.

Common requirements include:

• Identification: Birth certificate or national ID
• Residence Proof: Utility bill or ward letter
• Income Verification: Pay slips or employer letter
• Program-Specific: e.g. school acceptance letters for education aid
• Photos: Recent passport-sized

See our Document Guide for complete details by program.

Document rules:

• Copies accepted: For most applications (must be clear)
• Originals required: For verification, then returned
• Certified copies: Needed for some legal documents
• Exceptions: Some programs require original medical reports

When in doubt, bring both original and copies to your application appointment.

If missing documents:

1. Contact our help desk about alternatives
2. Request a document checklist for your specific program
3. Ask about provisional applications in urgent cases
4. Visit your district office for assistance obtaining documents
5. Check if community verification can substitute

We try to be flexible for rural and disadvantaged applicants.