Application Procedures for Assistance

Step-by-step guide to accessing support from the Governor's Office

General Application Process

How to Apply

  1. Check Eligibility

    Review program requirements to ensure you qualify for assistance.

  2. Prepare Documents

    Gather all required supporting documents (listed below).

  3. Complete Application

    Fill out the appropriate application form completely and accurately.

  4. Submit Application

    Deliver to the Governor's Office or designated district office.

  5. Application Review

    Our team will assess your application within 10 working days.

  6. Receive Response

    You'll be notified of the decision via your preferred contact method.

General Application Form

Download the standard application form for most assistance programs

Download Form (PDF)

File size: 250KB | Updated: January 2024

Required Documents

For all applications:

  • Completed application form
  • Copy of national ID or birth certificate
  • Proof of residence (utility bill or ward letter)
  • Recent passport photo
General Eligibility
  • Must be resident of Madang Province
  • No outstanding government debts
  • Not receiving similar assistance from other programs
  • Demonstrated need for assistance
Important Notes
  • Applications are processed in order of receipt
  • Incomplete applications will be returned
  • False information will disqualify application

Program-Specific Procedures

Education Assistance

Additional Requirements:
  • School acceptance letter
  • Fee statement from institution
  • Academic records (for continuing students)
  • Parents' income statement
Special Conditions:
  • Priority given to STEM students
  • Must maintain passing grades
  • Annual renewal required

Medical Assistance

Additional Requirements:
  • Doctor's referral letter
  • Hospital estimate/bills
  • Medical reports
  • Health insurance status
Special Conditions:
  • For life-threatening conditions only
  • Maximum PGK 5,000 per case
  • Approved hospitals only

Small Business Grants

Additional Requirements:
  • Business plan
  • Business registration
  • Market analysis
  • Financial projections
Special Conditions:
  • Must attend entrepreneurship training
  • Maximum PGK 10,000 grant
  • Progress reporting required

Disability Support

Additional Requirements:
  • Medical certification
  • Needs assessment
  • Caregiver details (if applicable)
  • Quotes for assistive devices
Special Conditions:
  • Priority for children and elderly
  • Annual review for continuing support
  • Community verification required

Submission Options

In-Person

Governor's Office
Madang Provincial Headquarters
Open: Mon-Fri 8am-4pm

District Offices:
Available in all 6 districts

Office Locations

Online

E-Services Portal
Submit applications and upload documents electronically

Available 24/7
Tracking number provided

Go to Portal

Mobile Services

Rural Outreach
Monthly visits to remote communities

Next visits:
- Rai Coast: 15/05/2024
- Usino: 22/05/2024

Full Schedule

After You Apply

Application Tracking

Once submitted, you can track your application status through:

  • SMS notifications (if mobile number provided)
  • Online portal using your reference number
  • Phone inquiry after 5 working days
Processing Times
Program Processing Time
Education 10 working days
Medical 3 working days (urgent)
Business 15 working days

Appeals Process

If your application is denied, you may:

  1. Request written explanation for denial
  2. Submit additional supporting documents
  3. File formal appeal within 14 days
  4. Appeal reviewed by committee
Appeal Requirements
  • Original application number
  • New evidence not previously submitted
  • Completed appeal form
Appeal Form

Need Help With Your Application?

Our staff are ready to assist you through the process